Frequently Asked Questions


What is a Sympoz online course?

Sympoz offers a wide variety of online courses taught by amazing instructors. Sympoz courses are online and available to you anytime you want for as long as you want — they have no scheduled class times so you can enjoy them entirely on your own schedule. Each course is taught by an acclaimed instructor and consists of several hours of HD-quality video content. But Sympoz courses are much more than just video! While taking a Sympoz course, you can:

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When and where do the courses take place?

Sympoz courses are entirely online, accessible from any computer or mobile device connected to the Internet. They are available to you anytime you want, for as long as you want. Sympoz courses have no scheduled class times, so you can enjoy them entirely on your own schedule. Your access never expires.

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YouTube is free. Why should I pay for a Sympoz course?

We love YouTube and have spent more hours than we would like to admit watching cats fall off television sets. However, if you want to find high quality content and actually learn something, doing so on YouTube often requires hours of digging through videos to find the useful nugget you need.

In contrast, Sympoz was designed specifically to provide the best learning experience possible online. Each Sympoz course is taught by a well-known, expert instructor and consists of several well-structured hours of HD-quality video content. But Sympoz courses are much more than just video! While taking a Sympoz course, you can:

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How can I suggest a course or an instructor?

If you know a great instructor or have a great Sympoz course idea, we would love to hear from you. Send us an email: courses@sympoz.com.

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How can I teach a course?

We are always looking for fantastic instructors. If you are interested in teaching a course, please send an email to courses@sympoz.com with a description of the course you would like to teach as well as your bio and a link to your website.

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Will my instructor answer my questions?

Yes! This is one of the great things about taking a Sympoz course. If you have a question about something which was covered in the course, Sympoz makes it easy for you to ask your instructor. You will typically receive a response back within just one or two days.

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For how long can I access my course?

Forever. Is that long enough? Your access to your Sympoz courses never expires. You can come back to them anytime and watch them as many times as you would like.

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How do I see the courses you offer?

You can see the current Sympoz courses by visiting the Course Catalog

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How do I sign up for a course?

We made signing up for a Sympoz course as easy as possible. Start by visiting the Course Catalog and click on the course which interests you. You’ll be taken to a page with a short video preview of the course as well as details on the background and experience of the instructor.

To sign up for the course, simply enter your email address, create a password, and click the Sign Up button. After that, all you have to do is pay for the course by credit card or PayPal on our secure payment page. If you have any questions along the way, feel free to reach out to us by email at help@sympoz.com

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Once I'm signed up, how do I get back to my course?

All you need to do is Login (hint: click on the word sign in). Once you login, you will be taken to your course homepage where you can choose the video lesson you would like to watch.

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What is the Sympoz Guarantee?

We are confident you will enjoy your Sympoz courses. If for any reason they do not meet your expectations, we will refund 100% of your fees. See more information on the Service Guarantee Page.

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Do I need to use Facebook to use Sympoz?

Nope. If you want to use your Facebook photo to represent you on Sympoz, or if you want to share anything on Sympoz with your Facebook friends, go for it!

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Are there any system requirements to use Sympoz?

Yes, but the good news is you likely have everything you need. Sympoz is best when used on a computer manufactured in the past couple of years with a good broadband Internet connection (not dial-up). We also highly recommend using the latest version of Firefox, Safari or Chrome as your Internet Browser, though recent versions of Internet Explorer will work as well. The recommended screen resolution is 1024 by 768 or larger.

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Can I access Sympoz from any computer?

Yep, you can access Sympoz from any computer connected to the Internet. All you need to do is open the Internet Browser on the computer (Internet Explorer, Firefox, Chrome, Safari, etc…) and go to http://www.sympoz.com. If you have already signed up for Sympoz, you will be able to login to your account from any computer.

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Can I access Sympoz from my mobile device?

Yes, you can access Sympoz from any mobile device connected to the Internet. We think the Sympoz experience is better enjoyed on a tablet or a computer rather than a phone, but you can enjoy the site from any device. If you have any issues watching courses from your iPad or tablet device, feel free to contact our support team for further troubleshooting help by emailing help@sympoz.com.

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